Privacy Policy
Privacy Policy
Effective Date: September 6, 2026
Creature Comforts (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we handle information provided through our website and in connection with our pet boarding, daycare, and related services.
Information We Collect
Creature Comforts does not intentionally collect personal information from visitors to our website unless you voluntarily provide it to us.
If you contact us, request information, make an inquiry, or use one of our online forms, you may voluntarily provide information such as your name, phone number, email address, and information about your pet or requested services.
How We Use Personal Information
If you voluntarily provide personal information, we may use it to:
Respond to your questions and requests.
Communicate with you about your pet and our services.
Schedule or manage pet boarding, daycare, or other services.
Send service-related communications.
Send SMS or other communications when you have provided the appropriate consent.
Operate, maintain, and improve our business and website.
We do not use personal information for purposes unrelated to our business or the purpose for which the information was provided.
How We Share Personal Information
Creature Comforts does not sell or rent personal information.
We may share personal information with service providers when reasonably necessary to operate our business, provide our services, communicate with you, or comply with applicable law. These service providers may include companies that assist with website hosting, communications, scheduling, payment processing, or other business operations.
SMS consent is not shared with third parties or affiliates.
We do not share SMS consent with third parties or affiliates for their own marketing purposes.
SMS Communications
If you provide your phone number and consent to receive text messages from Creature Comforts, we may use SMS to communicate with you about our services, appointments, reservations, or other communications for which you have provided consent.
SMS consent is not shared with third parties or affiliates.
You may opt out of SMS communications at any time by replying STOP to a text message. You may also contact us directly to request that SMS communications stop.
Cookies and Website Technologies
Our website may use cookies or similar technologies that are necessary for the website to function properly or to provide basic website functionality. These technologies may be provided by Squarespace or other services used to operate our website.
Information Security
We take reasonable steps to protect information that is provided to us. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact Creature Comforts through the contact information provided on our website.